Surprising Ways to Use ChatGPT for Shopify (plus prompts!)

Using ChatGPT for Shopify isn’t cheating: it’s adding another tool to your box to make a better experience for you and your customers. But using ChatGPT is a broad scope, and saying use it for Shopify isn’t specific enough to be helpful.

That’s why your favorite Shopify Plus Partner agency (that’s us!) has made this list of surprising ways to use ChatGPT for Shopify, plus prompts to get you started. 

Looking to learn more about leveraging AI tools for your Shopify store? Let’s talk. 

Use ChatGPT for …

Shopify Product Descriptions

Product descriptions can be a drag. They have to be both informative and engaging, telling customers what the product is, but, more importantly, also convince them to buy it. On top of that, they need to match your brand voice. 

An effective way to use ChatGPT is to write SEO-optimized product descriptions for your store. Shopify doesn’t have a character count limit for product descriptions, so the length is up to you. 

Example Prompt

Craft an SEO-friendly Shopify product description for [product]. Emphasize the benefits customers will experience. Write in a tone that is friendly and professional. Include at least one H2 and H3 subheading for scannability, and add 3 - 5 bullet points for key highlights.

Customer Service Responses on Shopify

When a customer reaches out to a business, they expect a quick response. 77% of customers expect an immediate response when they reach out to a company. Regardless of the size of your business, that’s just not realistic. 

Shopify offers a variety of AI powered chat bots, including ChatGPT powered ones, that can automatically respond to customers on site.

But customers can also contact you through channels that are harder to automate responses for, like email. 

Example Prompt

Write a friendly and reassuring email response to a customer asking about their order status #[insert number]. If the order has shipped, include the tracking number [insert tracking]. If it hasn’t shipped yet, give the estimated processing and shipping timeframe. Apologize for any delay and thank them for their patience.

Researching Marketing Strategies for Your Shopify Store

Love it or hate it, marketing is an essential part of every business. But not every Shopify merchant is a marketing expert, or partnered with one. Luckily, you can use ChatGPT to perform some essential marketing tasks. 

Once you give ChatGPT relevant data, it can help you understand marketing insights and craft marketing strategies. 

Example Prompt

Look at my store’s abandoned cart data. What percentage of visitors abandon their cart, and at what stage? Suggest 3 optimized email or SMS campaigns I could run to recover more abandoned carts.

Product Sales 

This one isn’t prompted, but instead an exciting feature that OpenAI has been testing out. We broke down how ChatGPT will be used as a sales channel here. 

If you haven’t already, fill out this form from OpenAI to help ChatGPT discover your products and unlock AI as a sales channel. 

Use Fyresite for Shopify Maintenance 

ChatGPT is great for helping you with your Shopify store. Take it to the next level by signing up for one of Fyresite’s continuous improvement plans. 

We offer 3 tiers at set monthly rates. Don’t use all your hours one month? No problem! Hours roll over for 12 months. Check out our maintenance page to learn more about what a CI plan could do for you.

Even better, schedule your free 15 minute consultation to learn how Fyresite can transform your Shopify business.